Contact

Technical and learning design support

Staff Service Centre (SSC)

Call SSC on ext 86000 or +64 9 923 6000 (Monday to Friday 7.30am-6pm).

Get in touch with SSC for help with:

  • University of Auckland-specific Canvas questions, e.g. single-sign-on, student enrolment, University tools such as the Final Grades Tool

24-hour Canvas Support

Call the Canvas Support hotline (Instructure) on 0800 001 469 or log into Canvas for Online Live Chat from the Canvas Help menu.

Contact Canvas Support for help with:

  • Getting started with Canvas
  • Canvas interface and features

Canvas in-person support

Book a Canvas support session with a University of Auckland Canvas Facilitator through the Staff Service Centre (SSC).

Canvas Facilitator Team:

  • Brígida Orioli Figueira (Team Leader)
  • Chun Li
  • Sophie An

Learning design support at the University of Auckland

Business School
Innovative Learning and Teaching

Faculty of Education and Social Work
Digital Learning Team

Faculty of Medical and Health Sciences
Learning Technology Unit

Consultation and professional development (University-wide)
CLeaR (Centre for Learning and Research in Higher Education)