Technical and learning design support
Staff Service Centre (SSC)
Call SSC on ext 86000 or +64 9 923 6000 (Monday to Friday 7.30am-6pm).
Get in touch with SSC for help with:
- University of Auckland-specific Canvas questions, e.g. single-sign-on, student enrolment, University tools such as the Final Grades Tool
24-hour Canvas Support
Call the Canvas Support hotline (Instructure) on 0800 001 469 or log into Canvas for Online Live Chat from the Canvas Help menu.
Contact Canvas Support for help with:
- Getting started with Canvas
- Canvas interface and features
Canvas in-person support
Book a Canvas support session with a University of Auckland Canvas Facilitator through the Staff Service Centre (SSC).
Canvas Facilitator Team:
- Chun Li
- Sophie An
Learning design support at the University of Auckland
Innovative Learning and Teaching
Faculty of Education and Social Work
Digital Learning Team
Faculty of Medical and Health Sciences
Learning Technology Unit
Consultation and professional development (University-wide)
CLeaR (Centre for Learning and Research in Higher Education)